Track Shipment | dispatchr

Simple Process

How Tracking Works

From the moment your parcel is collected to final delivery, every step is recorded and visible to you in real time.

Shipment Created

As soon as a shipment is registered in our system — either by you or our staff — a unique tracking number is generated and emailed to you. This number is your live reference for the entire journey.

Instant number generation Email confirmation sent

Enter Your Tracking Number

Visit this page and enter the tracking number from your confirmation email or receipt into the search box above. Our system instantly queries the live database and retrieves every recorded event for your parcel.

Works on any device No account required

View Live Status & Location

Your results page shows a full timeline of events — picked up, at sorting facility, in transit, out for delivery, and delivered — along with timestamps and branch locations at each stage.

Full event timeline Branch-level location data Timestamps on every update

Receive Automatic Notifications

You don't have to keep checking — our system sends automatic alerts whenever your shipment status changes via email, SMS, or WhatsApp.

Email alerts SMS updates WhatsApp notifications

Parcel Delivered & Confirmed

Once your parcel reaches its destination and is handed over to the recipient, the status updates to Delivered with the exact date and time of delivery recorded. A final confirmation notification is sent to both sender and recipient.

Delivery timestamp recorded Confirmation to sender & recipient

Common Questions

Where do I find my tracking number?

Your tracking number is included in the shipment confirmation email or printed on your receipt.

How often is tracking updated?

Tracking events are updated in real time as your parcel moves through our network.

My status hasn't changed — is that normal?

During transit between cities or countries there may be periods without updates. If no change after 48 hours, contact support.

Can I track without an account?

Yes. The tracking page is fully public — just enter your tracking number. No login or registration is needed.

What do the different statuses mean?

Statuses include: Pending (registered), In Transit (moving), Out for Delivery (with driver), and Delivered (handed over).

I'm a registered client — is there more detail?

Yes. Logged-in clients see additional information including payment history, shipment documents, and shipment management.

Track Your Shipment