Find quick answers to the most common questions about our logistics services.
Go to our Tracking page and enter the tracking number from your receipt or confirmation email. You'll see real-time updates including current location, status, and estimated delivery time.
We accept credit/debit cards, bank transfers, and our digital wallet system. You can fund your wallet and pay for shipments instantly with zero transaction fees.
Delivery times vary by service: Express (same-day or next-day), Standard domestic (2-5 business days), International (5-14 business days depending on destination and customs).
Yes, all shipments include basic coverage. Enhanced insurance is available at checkout for high-value items, providing full replacement value protection.
Yes! When creating a shipment, you can choose a pickup date and time window. Our driver or courier partner will come to your specified address.
Rates vary by destination, weight, and service level. Use our shipping calculator for an instant quote, or contact our team for volume discounts.
Register on our Driver Portal with your details and vehicle information. After verification, you'll receive delivery assignments in your area.
Contact our support team immediately. We investigate all claims within 48 hours and process refunds or replacements per our insurance policy.
Still have questions?
Our support team is available to help you with anything.